Are life struggles causing you unhappiness?
It can get better.
You’ll talk with Devika Rogersour Matching Specialist
Start with a free 20-minute matching consultation.
Open now — a Matching Specialist can take your call
Phone line closed — leave a message and expect our call the next business day morning
Help us find your match. Our Matching Specialist will be in touch.
Help us find your match. We’ll contact you the next business day.
View profiles & book online
Who we help
Counselling for Every Stage of Life
Adults
“I feel overwhelmed and I’m not coping the way I normally do.”
Couples
“We keep having the same problems and don’t know how to fix them”
Children & Teens
“We are concerned about our child. What can we do as parents?”
Not sure what kind of support you need? You don’t have to have it figured out.
Feeling Overwhelmed With the Demands of Life?
We’re here to stand by your side as you face life’s most challenging moments. Our goal is to help you develop the skills needed to find peace and stability, even during the most turbulent times.
At Family TLC, we deeply understand your journey towards personal growth. Our unique therapeutic approach, the Family TLC Method, is designed with care to help you navigate your path to success. We’re here for you every step of the way.
Explore Individual Counselling for Stress, Anxiety & Overwhelm
+10
Free 20-Minute Consultation
Find the Right Counsellor for You
Our Matching Consultant will listen to what you’re going through, answer your questions, and help you find a Family TLC therapist who may be a good fit for your needs, personality and goals. You don’t need to know what type of counselling you need before you reach out.
No waitlists. In-person in Barrie, Orillia, Newmarket, or online across Ontario.
Open now — a Matching Specialist can take your call
Phone line closed — leave a message and expect our call the next business day morning
Help us find your match. Our Matching Specialist will be in touch.
Help us find your match. We’ll contact you the next business day.
View profiles & book online
Our method & commitments
Experience Excellence: Our Method & Commitments to Your Success
The Family TLC Method
Counselling can feel uncertain, especially when you are not sure what to expect.
The Family TLC Method provides a clear five-phase roadmap through counselling while still allowing the work to be personalized to you. It is designed to support meaningful, sustainable change with structure, clarity and compassion at every step.
- IntakeA clear and informed beginning
- DiscoveryUnderstanding your story
- WorkingPutting your care plan into action
- Check-InMaintaining positive change
- Follow-UpStaying connected after counselling
Our 7 Commitments to You
At Family TLC, we pledge to uphold these key standards to ensure you receive the best care possible.
We work to help you get started without unnecessary delays. Family TLC does not have a waitlist, so you can begin receiving support when you are ready.
Your time matters. We are committed to providing reliable appointments and keeping your counselling experience as organized and predictable as possible.
Counselling is not one-size-fits-all. We take the time to understand what you are looking for and help connect you with a therapist whose experience, personality and approach fit your needs and goals.
Feeling comfortable with your therapist can take time. Family TLC therapists are trained to build, monitor and strengthen the therapeutic relationship through compassionate curiosity, attunement, feedback and responsiveness.
You and your therapist will work together to understand what you want to be different and give counselling clear direction. Your goals can be reviewed and adjusted as the work develops.
Your Care Plan is developed collaboratively and can change as your needs, understanding and goals change. The approach should fit you rather than expecting you to fit a particular method.
Your privacy and confidentiality are important. Family TLC follows the professional, ethical and legal requirements that apply to your counselling and personal information.
Sue Cook: Leading the Way in Counselling
Founder of Family TLC, Sue Cook has pioneered “The Family TLC Method”, training all our therapists in this unique approach. Her dedication to exceptional client care sets a new standard in the counselling industry.
Trusted since 2001
Why Clients Trust Family TLC
Founded by Sue Cook in 2001, Family TLC has helped more than 10,000 people in the past five years through a team of regulated psychotherapists and social workers. We offer no waitlist, in-person counselling in Barrie, Newmarket and Orillia, and virtual counselling across Ontario.
- 2001Sue Cook founds Family TLC
- 25+ yearsof trusted care
- 3 officesBarrie, Newmarket, Orillia + online across Ontario
- 10,000+people helped in the past five years
Our work has also been recognized and featured across media, community and professional platforms, reflecting more than 25 years of trusted care.
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